These terms govern the use of our services and subscriptions to our solutions. They complement the privacy policy.
These terms govern access to gnlfconsult.com, the client area and subscriptions to the software solutions published by GNLF Consult (DigiClinic, EduManager, RHManager, CreditManager, and any solution added to the catalogue). Subscribing implies full acceptance of these terms.
The client creates their account with accurate information and keeps it up to date. Credentials are strictly personal: the client is responsible for actions carried out from their account and must notify GNLF Consult without delay of any unauthorised use.
Each solution can be tried free of charge for 14 days, with no commitment and no payment method required. When the trial ends, access is suspended until a subscription is taken out; data entered during the trial is kept for a reasonable period and then deleted if no subscription follows.
Subscriptions are billed as an ANNUAL usage cost, per site or branch, according to the price list published on the website. The Enterprise offer is quoted individually. Estimates produced by the sizing tool are indicative and do not constitute a contractual offer.
The renewal invoice is issued before the due date and payable within 7 days, by Mobile Money (MTN, Moov), bank transfer or any means stated on the invoice. A settled invoice extends the subscription for the paid period and triggers licence issuance.
If payment is not received by the due date, a grace period applies, after which access to the application is suspended automatically (expired licence). Suspension deletes no data: access is restored as soon as payment is regularised.
The subscription grants a non-exclusive, non-transferable right of use, limited to the subscription period and to the client's internal needs. Resale, sub-licensing, copying, reverse engineering and any circumvention of the licensing mechanism are prohibited.
Support is provided through the messaging system built into the client area. GNLF Consult undertakes to handle requests diligently (best-efforts obligation). The client is notified of replies by e-mail and in their client area.
The client remains the owner of the business data they enter into the solutions. Its processing is described in the privacy policy. Upon termination, a data export is provided on request in a usable format before final deletion.
GNLF Consult uses reasonable means to ensure service availability and security, excluding planned maintenance and force majeure. GNLF Consult's liability, all causes combined, is capped at the annual subscription amount of the solution concerned.
The subscription ends at its due date if not renewed. GNLF Consult may terminate in the event of a serious breach not remedied after formal notice. Termination cuts off access; data is kept for the duration of legal obligations and then deleted.
GNLF Consult may update these terms; the applicable version is the one published on this page, as evidenced by its update date. Clients are informed of substantial changes.
These terms are governed by Beninese law and the OHADA Uniform Acts. In the event of a dispute, the parties shall first seek an amicable solution — through the client-area messaging — before referring the matter to the competent courts of Cotonou.
Last updated: 17 juillet 2026.
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